Victoria, Seychelles – July 2026 – Nouvobanq is advancing digital banking in Seychelles through the introduction of automated self-service kiosks, in partnership with TOPPAN Security. The solution enables customers to access key card issuance services instantly, reducing waiting times and enhancing convenience across the islands.

As one of the leading banks in Seychelles, Nouvobanq continues to invest in innovation to meet evolving customer expectations and strengthen its service offering. In a market where digital and instant services are gaining momentum, the bank is working closely with TOPPAN Security to introduce advanced, secure solutions that enhance customer experience while supporting the modernization of the local banking and payments ecosystem. 

The collaboration between Nouvobanq and TOPPAN Security is driven by a shared ambition to modernize banking services in Seychelles. The project involved the design, deployment, and integration of multi-functional kiosks across several branches, followed by a public launch in 2024. 

Faster, Smarter Banking

The self-service kiosks, based on a “branch-in-a-box” concept, enable customers to perform key card services, including issuance, PIN setup and changes, and card management, without waiting in branch queues. 

This innovation aims to: 

• Reduces waiting times and queues at the branch 

• Automates routine transactions and improves efficiency  

• Bridge the gap between digital and physical banking channels 

• Frees up staff to focus on higher-value interactions 

From Days to Minutes

Since the introduction of the kiosks, Nouvobanq has significantly enhanced service delivery, reducing card issuance times from days to minutes and improving both customer satisfaction and convenience. 

“The market response has been positive overall, especially appreciating the innovation and convenience. Customers value the reduced wait times and the ability to perform routine card services  independently.” said Mr. Collin Confait, Head Of Cards Department at Nouvobanq.

Driving Innovation in Seychelles

The rollout, launched in 2024, marks a key milestone in Nouvobanq’s digital transformation journey. It also positions the bank among the first in Seychelles to introduce advanced self-service banking capabilities, reinforcing its reputation as an innovative and forward-looking financial institution. 

“We are seeing a clear shift toward faster, more autonomous banking experiences. With this deployment, Nouvobanq is taking a significant step in redefining how customers interact with their bank, combining convenience, speed, and reliability in a single touchpoint,” said Vincent Anjiri, Senior Sales Director at TOPPAN Security. 

By leveraging TOPPAN Security’s expertise in payment and banking technologies, Nouvobanq is reinforcing its ability to deliver faster, more efficient services while adapting to the evolving needs of its customers. 

About Nouvobanq 

Nouvobanq, established in 1991, is a significant financial institution in Seychelles. It was formed as a joint venture, with the Government of Seychelles holding a 78% stake and Standard Chartered Bank holding the remaining 22%.

As one of the top local banks in the Seychelles, Nouvobanq caters to a diverse clientele, serving both retail and corporate clients across the islands.

About TOPPAN Security  

TOPPAN Security is a global leader in systems integration and mission-critical identity and payment technologies, providing advanced solutions that enhance security, trust, and efficiency. It serves as the international development arm of the TOPPAN Group, focusing on advancing security solutions across global markets. The company specializes in secure document and card manufacturing, biometric authentication, encryption, and identity verification solutions, supporting governments and businesses in building resilient digital ecosystems.

Through partnerships with governments and businesses worldwide, TOPPAN Security continues to push boundaries, set industry benchmarks, and develop cutting-edge technologies that enhance physical and digital security and transform citizen experiences.

For more information, visit www.toppansecurity.com.